We accept the following payment methods:

1.1. Cash on Delivery

• Pay with cash when you receive your order
• Available for all delivery orders
• Exact change is appreciated

1.2. Card Payment to Courier

• Pay with bank card when receiving your order
• We accept: VISA, Mastercard
• Card payment terminal is available with our courier

1.3. Online Payment

• Secure online payment via payment gateway
• Available during checkout
• All transactions are encrypted and secure

2.1. All online payments are processed through secure payment gateways.

2.2. We do not store your full credit card information on our servers.

2.3. All payment data is encrypted using industry-standard SSL encryption.

2.4. We comply with PCI DSS standards for payment card data security.

3.1. For online payments, your payment will be processed immediately upon order confirmation.

3.2. For cash on delivery and card payment to courier, payment is collected at the time of delivery.

3.3. If payment cannot be processed, your order may be cancelled. We will notify you if this occurs.

4.1. You will receive a payment confirmation via email after successful payment.

4.2. Payment confirmation includes:

• Order number
• Payment amount
• Payment method used
• Transaction reference number

5.1. Refunds are processed according to our Returns Policy.

5.2. Refund processing time:

• Credit card refunds: 5-10 business days
• Bank transfer refunds: 3-5 business days

5.3. Refunds will be issued to the original payment method used for the order.

6.1. All prices are displayed in the currency of your region.

6.2. For international orders, prices may be converted to your local currency at checkout.

6.3. Exchange rates are determined by your payment provider and may vary.

7.1. If you experience any payment issues, please contact our customer service immediately.

7.2. Common payment issues:

• Payment declined
• Double charges
• Payment not reflected in order status
• Refund not received

7.3. We will investigate and resolve payment issues within 2-3 business days.

8.1. Payment must be completed before order processing begins (for online payments).

8.2. For cash on delivery orders, payment is due upon delivery.

8.3. We reserve the right to cancel orders if payment cannot be verified or processed.

Last updated: 12/11/2025